Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Please assign your guests to their rooms. Nominate their names to each room.
You have nominated multiple rooms; please note that the arrival/departure dates and payment details must be the same for all rooms.
If these details are different, please consider separate bookings.
YOUR SAFETY - OUR PRIORITY
are increasingly subject to uncertainty caused by the COVID-19
outbreak across Australia, we are also increasingly concerned
about the threat to the pandemic's health and safety on our
guests and our staff. We believe we are all in this together.
Still, we also believe we have a responsibility to you to do what
we can to ensure your safety. See below to find out what we are
doing to ease the burden of concern, to make your stay with us
You can be assured that each of our hotels is Covid compliant
with local and state regulations. Whether by utilising state
check-in apps and vaccination policies or following best
practices and recommendations, you can be confident that we're
doing our best to stay up-to-date.
We understand that hugs can be as infectious as Covid, but it
doesn't mean we can't do our best to keep our distance to keep
our loved ones safe. We've implemented a maximum occupancy limit
in each of our hotels according to social distancing guidelines.
True and consistent, hand sanitiser and handwashing have to date
shown to be one of the most effective defences against the virus
and other diseases. It's cost-effective, easy to apply, and the
least bit disruptive to our lifestyle; we've been able to supply
quality hand soap everywhere there are sinks, and sanitiser
everywhere there isn't.
Across our hotels, our staff have been paying extra special
attention to continued cleaning of high touch and high traffic
areas where possible. Since the pandemic, we've improved the
efficacy of our practices to focus on providing guests with a
more sanitised and private experience.
While contactless wasn't an uncommon form of payment, it was
still rarely used in some regional areas. We've made an effort to ensure that contactless
payments are available in every one of our hotels. This has
driven us to focus on more than payment systems and make our
customer's experience more automated and seamless across the